Mr fortune uses five VIP levels, from Bronze to Black, but the published terms do not give a simple points chart or a fixed demotion schedule. That makes inactivity worth understanding before you stop playing for a while. For general information, some readers also visit https://www.qpmltd.co.nz/ when comparing online services. This guide explains what is confirmed, what is unclear, and how to check your position safely.
How the Mr fortune VIP structure works
The programme has five tiers: Bronze, Silver, Gold, Platinum and Black. Progress depends on activity, wagering volume and how often you play. VIP benefits begin at Gold, while Bronze and Silver offer fewer rewards. The programme is invitation-only, although you can ask support to review your account.
The five published tiers
Bronze is not eligible for deposit cashback but can receive comp points. Silver lists 5% deposit cashback. Gold lists 10%, fast-track withdrawals and priority chat. Platinum lists 15% and a dedicated VIP manager, while Black lists 20% and a dedicated manager. These percentages are published benefits, not guaranteed returns from gambling.
| Tier | Published cashback | Named benefit |
|---|---|---|
| Bronze | Not eligible | Comp points |
| Silver | 5% | Cashback |
| Gold | 10% | Fast-track withdrawals and priority chat |
| Platinum | 15% | Dedicated VIP manager |
| Black | 20% | Dedicated VIP manager |
What inactivity can mean for your VIP progress
Mr fortune does not publish a fixed rule saying that a player drops one tier after a certain number of inactive days. The available information says that advancement is based on activity, wagering volume and playing frequency. As a result, a long break may affect a future review, but the exact effect cannot be confirmed from the published terms.
There is no public demotion timetable
Do not assume that your tier will remain unchanged forever, or that it will automatically fall after 30, 60 or 90 days. Those timeframes are not stated for VIP status. If your tier matters, check the profile area and ask Mr fortune support before returning with a deposit.
Account inactivity is different from VIP inactivity
The casino does publish a separate inactive-account rule. An account becomes inactive after 12 months without a login. After notice, you have another 30 days to log in. If you do not, a €5 or equivalent monthly fee may be taken. After 30 months, the account is treated as dormant and the operator will try to return the balance.
Logging in may not restore every benefit
A login can help keep an account active, but it does not confirm that a VIP tier, cashback offer or personalised promotion has been preserved. VIP benefits are reviewed through the operator’s programme, and the published material does not explain whether a simple login counts as meaningful activity. Check the account before relying on an old offer.
What can happen to cashback and points
Cashback has its own conditions, so it should not be confused with tier progress. It is based on net deposits over the last 30 days, or since the last approved withdrawal or cashback claim. The published minimum claim is €/$20, the maximum is €/$5,000, and the maximum cash-out is also €/$5,000.
Points also have an expiry rule. Complimentary points are voided after 90 days without a login, while the monthly points cap is 100,000. The terms say one point is earned for every 10 NZD, EUR, USD or CAD wagered, but the conversion wording for NZD is unclear. This means inactivity may affect rewards even when your VIP tier itself is not publicly described as changing.
How to check your position after a break
A careful check is better than guessing from an old email or promotion. Sign in without using a VPN or proxy, since the terms warn that VPN or proxy use can lead to an account block and withheld winnings. Then review the visible tier, wallet, points and available promotions before wagering.
- Check your current VIP tier and any displayed expiry date.
- Review cashback, points and bonus conditions separately.
- Ask support whether inactivity changed your benefits or review status.
- Confirm the minimum deposit, wagering and withdrawal terms before accepting an offer.
- Set deposit, wager or session limits if you decide to play again.
Support is available through live chat, which usually responds within a few minutes, or email, which usually receives a response within 48 hours. Ask for a written explanation if the account shows a different tier from your previous record. Keep the reply because promotional conditions can change.
New Zealand points to consider before returning
Mr fortune holds a Malta Gaming Authority licence, not a New Zealand licence. New Zealand’s Online Casino Gambling Act commenced on 1 May 2026, and advertising to New Zealand customers was banned from that date. From 1 December 2026, operators that have not applied for a New Zealand licence must stop offering online casino gambling here. Mr fortune’s application status is not confirmed.
The site accepts NZD accounts. Its help centre lists a NZ$5 minimum deposit, a NZ$20 minimum withdrawal and a NZ$20,000 monthly withdrawal limit. Verification is required before the first withdrawal, and documents may be requested after cumulative deposits of €2,000 in 180 days. Gambling should be for adults aged 18 or over. Use the site’s responsible-gambling tools, and contact the Gambling Helpline on 0800 654 655 if gambling is causing concern. You can also read general guidance about online gambling.
Practical takeaway
Inactivity can affect your account status, points and available rewards, but Mr fortune does not publish a clear VIP demotion timetable. The safest approach is to check your tier after a break, confirm every offer’s current terms and contact support before depositing. Treat a VIP bonus as conditional, not permanent, and do not play simply to protect a status level.
Frequently Asked Questions
These answers cover the main points to check before using an account after a long break.
Can Mr fortune remove my VIP tier after inactivity?
The published information does not state a fixed demotion period. Because progress depends on activity, wagering volume and playing frequency, inactivity may affect a later review. Contact support for the account-specific position rather than assuming that your previous tier is guaranteed.
How long before a Mr fortune account becomes inactive?
An account is described as inactive after 12 months without a login. If you do not log in within 30 days after notice, a €5 or equivalent monthly fee may apply. After 30 months, the account is treated as dormant.
Do Mr fortune points expire during inactivity?
Yes. Complimentary points are voided after 90 days without a login. The published rules also state that one point is earned for every 10 units wagered in listed currencies, although the NZD conversion wording is not completely clear.
Does logging in restore an old Mr fortune VIP bonus?
Not necessarily. A login may keep the account active, but it does not confirm that a previous VIP bonus, cashback offer or personalised promotion remains available. Review the account and ask support to confirm the current terms before making a deposit.
